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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Z

June 24, 2026

5  out of  5
rating by C Z
"Great office. Quick response with competitive prices."
We responded:
"Thanks for the positive review! We’re glad you found our office great and our response quick. We’re also happy to hear our pricing for homeowners insurance was competitive. We appreciate your business!"
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Aurora

June 23, 2026

5  out of  5
rating by Aurora
"Great customer service! Very nice and helpful during a stressful accident. Wouldn’t use any other insurance besides State Farm! They live up to the slogan from the commercials, always there for their customers!"
We responded:
"Aurora, thank you from the bottom of my heart for your kind words. I’m so sorry you had to go through such a stressful accident, but I’m really glad we could help and make things a little easier for you.

Knowing you felt supported means the world to me. We truly do our best to be there for our customers—especially when it matters most—and I’m grateful you trusted us. Thank you for your recommendation and for letting us serve you."
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Brendon Hauck

June 22, 2026

5  out of  5
rating by Brendon Hauck
"Great experience! Madeline was exceptionally helpful, and got back to me extremely quick."
We responded:
"Thanks Brendon for the great review! We’re so glad you had a wonderful experience with us—Madeleine will be thrilled to hear she was exceptionally helpful and responded quickly. We also appreciate your feedback on our reasonable pricing and renter’s insurance services. If you need anything else, we’re here to help!"
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Michael Murphy

June 10, 2026

5  out of  5
rating by Michael Murphy
"Rachele was very helpful with getting me on insurance I reached out to her for questions and she gave me the answers I was looking for I recommend her to anyone!"
We responded:
"Michael, thanks so much for your review! We’re thrilled to hear Rachele was very helpful getting you set up with your insurance and that she answered all your questions. We truly appreciate your recommendation and support!"
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Christopher Warren

June 10, 2026

5  out of  5
rating by Christopher Warren
"Asked for a Quote and they provided it without trying TO SELL ME!"
We responded:
"Hi Christopher, thank you for the review! We’re glad the quote you received was straightforward, reasonable, and didn’t come with any pressure. We appreciate you trusting us with life insurance and homeowners insurance. We’re here if you need anything."
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Victoria Murphy

June 9, 2026

5  out of  5
rating by Victoria Murphy
"As a college student I am excited to save money and gain in coverage! the service is definitely 5 star!"
We responded:
"Victoria, thank you for taking the time to leave us a review. Our State Farm office in Eugene would be nothing without policyholders like you! We are delighted that your experience was 5 star. "
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Gavin Harvey

June 8, 2026

5  out of  5
rating by Gavin Harvey
"I really enjoyed how friendly and open the people at this State Farm Office was.
They were quick to help me and I walked out with a big old smile on my face, so I felt pretty darn good"
We responded:
"Thank you, Gavin, for your great review! We’re thrilled to hear you felt welcome and that our team was quick to help you. It’s wonderful to know you walked out with a big smile—what could be better than that? We truly appreciate your trust in our Margaret Hopkins - State Farm team!"
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LeaAnn Lemmon

June 3, 2026

5  out of  5
rating by LeaAnn Lemmon
"Very most helpful and patient experience we have had with them! Highly recommended 👌"
We responded:
"LeaAnn, thank you for giving us a 5-star review. It means a lot to us knowing that we are properly caring for your insurance needs. We appreciate you and please do not hesitate to reach out if there is anything we can help you with."
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Yamil Maldonado

June 1, 2026

5  out of  5
rating by Yamil Maldonado
"My auto insurance for a long time. Always helps with whatever I need. Thanks a lot!"
We responded:
"Yamil, we appreciate you allowing us to take care of your insurance needs for all these years. It is always a pleasure to work with you. Thank you for taking the time to share your experience. Your kind words mean a lot to us. "
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O Schmidt

May 24, 2026

5  out of  5
rating by O Schmidt
"Rachele is amazing! We were in the heat of the moment and needed help, and she answered right away and assisted us with everything we needed. She was responsive, helpful, and made the whole situation so much easier. Highly recommend!"
We responded:
"We think Rachele is amazing too! I am so glad she was able to assist you right away and get you what you needed. Your recommendation means a lot to us. Please do not hesitate to reach out if you need anything else. "
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Alline Smith

May 22, 2026

5  out of  5
rating by Alline Smith
"I had an excellent experience setting up my car insurance with Emma. She was friendly, patient, and took the time to explain everything clearly, which made me feel confident in my coverage and the office’s customer service."
We responded:
"Thank you Alline for your kind words. It is important to us that you feel confident in making coverage decisions. I am glad Emma was able to guide you through the process and provide such excellent customer service. "
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Bethany Marks

May 22, 2026

5  out of  5
rating by Bethany Marks
"I worked with Charity to get my insurance situated and she was so thoughtful and attentive. Always kept me informed on the process and helped me decide what insurance worked best for us. she ended up saving us a ton of money annually and got us better coverage! I know we will be well taken care of here."
We responded:
"Bethany, it is wonderful that Charity was able to assist you with better coverage and savings! I appreciate you sharing your experience with our office. We look forward to taking care of you for many years to come. "
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Jade Lazaris

April 24, 2026

5  out of  5
rating by Jade Lazaris
"Margaret and team truly do have my best interests in mind. They are transparent , friendly, and knowledgeable. They definitely have my best interests at heart. I would highly recommend Margaret Hopkins."
We responded:
"Jade you are so kind to leave me and my team a glowing review. I truly appreciate that you feel we have your best interests at heart. I'm honored that you would recommend me, and I look forward to serving you for many years in the future. "
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Carolyn iverson

April 24, 2026

5  out of  5
rating by Carolyn iverson
"Enjoyed my visit with the gal"
We responded:
"It is our pleasure to serve you Carolyn. We always enjoy visiting with you as well. Thank you for taking the time to share your experience with us. "
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Robert Gunn

April 24, 2026

5  out of  5
rating by Robert Gunn
"Rachele Johnson was extremely professional, attentive, and supportive in helping us resolve a complex policy issue. Very grateful for her dedicated efforts on our behalf and recommend her wholeheartedly."
We responded:
"Thank you Robert for your wonderful review. We're so glad to hear that Rachele was professional, attentive and supportive while helping to resolve your complex issue. Your gratitude truly means a lot and we appreciate your recommendation!"
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Sara

April 6, 2026

5  out of  5
rating by Sara
"Wonderful customer service. Very kind and efficient, saved me over $90 on my insurance. Couldn't be happier."
We responded:
"Sarah, knowing that we provided kind and efficient service is why we do what we do. Your happiness is our top priority. We thank you for trusting us and we can't wait to keep exceeding your expectations!"
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Douglas McBee

March 31, 2026

5  out of  5
rating by Douglas McBee
"Quick and thorough"
We responded:
"Douglas, it was our pleasure to help you with your car insurance. I am so glad we made the process quick and thorough for you. Thank you for the glowing review and please let us know if there is anything else you need. "
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ralph pueschel

March 30, 2026

5  out of  5
rating by ralph pueschel
"I’ve had nothing but great interactions with Margaret. She’s a fellow Springfield Chamber and BNI member, both of which speak to her commitment to excellence in providing advice and reliable service."
We responded:
"Ralph, I appreciate your kind words and trust you put in the service I provide. I am committed to making sure my customers know their options so they can make the best decisions for their insurance coverage. Thank you. "
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Rachael Fahrenbach

March 27, 2026

5  out of  5
rating by Rachael Fahrenbach
"Very kind and attentive staff who go over each line item with you. They really dismistifyed a lot about insurance. Gear to bundle policies in one place!"
We responded:
"Rachael it is such a pleasure to work with you and your husband. Thank you for taking the time share your experience with my office. It is so important to me that my customers understand their policies so they can make the best coverage decisions. I am glad I was able to demystify insurance for you. "
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The UPS Store -Delta Oaks Shopping Center

March 20, 2026

5  out of  5
rating by The UPS Store -Delta Oaks Shopping Center
"I can see why everyone on Google gave Margaret Hopkins at State Farm 5 star ratings. She is extremely knowledgeable, and you can tell truly cares about her clients and their family members. Very professional, and easy to talk to. Wonderful Agent!

⭐️ ⭐️⭐️⭐️⭐️10 Stars ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your kind words! Ensuring that our clients receive the best possible service and feel cared for is always our priority, and I'm glad that you felt our dedication to your needs. Providing knowledgeable and professional assistance while being approachable is what I strive for, and I'm delighted to hear that our team was able to meet your expectations.

Your satisfaction and trust mean a lot to our office, and I'm grateful for the opportunity to serve you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. I'm here to help in any way I can!

Thank you for choosing Margaret Hopkins Agency as your insurance agent!"
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Alyssa lane

March 10, 2026

5  out of  5
rating by Alyssa lane
"Rachels exceptional assistance was instrumental in securing the most favorable insurance rate. Her meticulous attention to detail and unwavering kindness throughout the entire process have left me deeply grateful. I wholeheartedly recommend this company and highly endorse Margret’s services."
We responded:
"Alyssa, I so appreciate you taking the time to share your experience with my office. Your recommendation means a lot to myself and my team. I am glad Rachele provided exceptional service for your insurance needs. We look forward to continue serving you for many years. "
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John “Johnmc” Mcilveen

February 27, 2026

5  out of  5
rating by John “Johnmc” Mcilveen
"Customer service is top notch. I do no have to deal with a “call center”. I chose to use Margaret for the service they make insurance simple."
We responded:
"Hey John,

Thanks a bunch for your awesome review! I'm so glad you're happy with our customer service and that you appreciate not having to deal with a call center. We always aim to make insurance simple and straightforward for our clients. If you ever need anything else, feel free to reach out!

- Margaret Hopkins - State Farm Insurance Agent, Eugene, OR"
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Nancy

February 6, 2026

5  out of  5
rating by Nancy
"Pleasant experience by phone with Rachele at this State Farm Agency. She was very attentive to detail and made the process of adding a new policy super easy."
We responded:
"Nancy we are so glad you had a pleasant experience working with Rachele. It is great to know that she made it an easy process for you. We appreciate you taking the time to share your feedback and we are grateful to be able to care for your insurance needs. Thank you!"
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john erickson

January 7, 2026

5  out of  5
rating by john erickson
"Very good experience 💯"
We responded:
"Thank you, John for the letting us know that you had a good experience working with our office. It means so much that you took the time share your positive interaction. We look forward to serving you for many years. "
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Curt Chandler

December 17, 2025

5  out of  5
rating by Curt Chandler
"Rachele Johnson was an absolute pleasure to work with!"
We responded:
"Curt, we're glad you had a great experience and appreciate your kind feedback! We completely agree—Rachele Johnson is truly a pleasure to work with. It's a privilege for us to assist you with your insurance needs. Thank you for your wonderful review! "